Privacy Policy · Cellin Myeongdong Skin Clinic

Cellin Clinic

Effective Date: [2026.02.01]

Cellin Clinic (“we,” “our,” or “the Clinic”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Personal Information Protection Act of the Republic of Korea.

This English Privacy Policy is provided for the convenience of foreign patients. In the event of any discrepancy, the Korean version shall prevail.

1. Purpose of Collection and Use of Personal Information

We collect and use personal information solely for the following purposes:

• Responding to inquiries and appointment requests submitted through the Contact form
• Confirming identity and communicating with patients regarding reservations
• Providing medical services and related administrative support
• Handling complaints, inquiries, and delivering responses
• Providing notices related to clinic operations

We do not use personal information for purposes other than those stated above.

2. Personal Information Collected

The Clinic collects only the minimum personal information necessary to process appointment requests.
Required Information:

• Name
• Country of residence
• Preferred appointment date and time
• Contact information (phone number or email address)

Automatically Collected Information:

• IP address
• Cookies
• Website access logs and usage records

Collection Method:

• Website Contact form (no membership registration or login required)

3. Retention and Use Period of Personal Information

1. Personal information is retained only for the period necessary to fulfill the purpose of collection or as required by applicable Korean laws.
2. Retention periods include:
   • Appointment and inquiry records: until the purpose is fulfilled
   • Medical records: retained in accordance with the Korean Medical Service Act
   • Records required by applicable laws (e.g., commercial and tax laws): retained for the legally mandated period

When the retention period expires, personal information is promptly destroyed.

4. Outsourcing of Personal Information Processing

To ensure efficient operation, the Clinic may outsource certain personal information processing tasks.

• Service Provider: BrainMedi Co., Ltd.
• Scope of Outsourced Work:
  • Website operation and maintenance
  • Inquiry handling and system support related to appointment requests

The Clinic supervises and manages service providers in accordance with Article 25 of the Personal Information Protection Act to ensure safe handling of personal information.

5. Provision of Personal Information to Third Parties

The Clinic does not provide personal information to third parties without the data subject’s consent, except where required by law under Article 17 of the Personal Information Protection Act.

6. Rights of Data Subjects and How to Exercise Them

Data subjects may exercise the following rights at any time:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request suspension of processing

Requests may be submitted in writing, by email, or by fax.
The Clinic will take appropriate action without delay.

Requests may also be made by an authorized representative with a valid power of attorney.

7. Personal Information Destruction Procedures

1. Personal information is destroyed without delay once the purpose of processing has been fulfilled or retention is no longer required.
2. Destruction methods include:
   • Electronic files: permanent deletion using technical methods that prevent recovery
   • Paper documents: shredding or incineration

8. Use of Cookies

The Clinic uses cookies to improve website functionality and user experience.

Cookies may be used for:

• Analyzing website access frequency and usage patterns
• Improving website performance

Users may refuse or manage cookies through browser settings.

9. Measures to Ensure the Security of Personal Information

The Clinic implements the following safeguards in accordance with Article 29 of the Personal Information Protection Act:

• Regular internal audits
• Minimization and training of personnel with access to personal information
• Establishment and implementation of internal management plans
• Technical measures against hacking and malware
• Encryption of sensitive personal information
• Access control systems to prevent unauthorized access

10. Personal Information Protection Officer

The Clinic has designated the following officer to oversee personal information protection and handle inquiries:

• Name: Kyungmin Min
• Phone: +82-2-3789-0824

11. Cross-Border Transfer of Personal Information

All personal information is collected, stored, and processed exclusively within the Republic of Korea.
The Clinic does not transfer personal information overseas.

12. Medical Services Disclaimer

All medical consultations and treatments are provided exclusively in the Republic of Korea.
Submitting a Contact form or appointment request does not guarantee a medical appointment.

13. Right to Refuse Consent

Users have the right to refuse consent to the collection and use of personal information.
However, refusal may limit the ability to process appointment requests or provide related services.

14. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of Korea.